Frequently asked questions

It has a cost of 7€ per night/vehicle.

The spa has a cost of 4€ per hour

Prior reservation at reception.

It is a price per room, not charged per person.

The keys will be handed over from 15:00 hours, with the keys being handed over until 16:00 hours depending on the volume of departures that day.

Departure from the rooms is at 12:00h.

If there is the possibility of leaving at 17:00 hours, subject to availability. The cost is 30€ per room. The extra could be added during the booking process. Please inform the hotel reception as late check-out cannot be guaranteed. It is possible that in certain seasons it may not be possible to leave later than 12:00 hours.

From the opening until the end of the season there are programmed activities and shows for children and adults. Depending on participation, activities are extended or shortened, but there is always a timetable available for activities.

No, drinks are not included in the prices.

The prices shown are inclusive of VAT and do not include the tourist tax which is payable at reception at the rate of 1,32€ per adult over 16 years old per night (maximum charge 7 nights).

Pets are not allowed.

Children are allowed in the spa area. They must always be accompanied by an adult and can only use the heated pool. The rest of the facilities are not accessible to them.

The prices shown are with vat included.2 children are free except from 01/07 to 03/09. In this period the first child is free and the second child has a discount of -50% on the adult rate. From 13 years of age children count as adults.n the tourist tax which is settled at reception at the rate of 1.32€ per adult over 16 years of age per night (maximum charge 7 nights).

It is possible to cancel or change the date of a reservation 3 days before arrival without penalty. 2 days prior to arrival will incur a charge and must be notified in writing by email to [email protected] or by replying to the booking confirmation email.

We have connecting rooms available, as to book them you need to pay for 2 rooms. You can check availability and prices by emailing [email protected]. Then you will have to wait for the confirmation from the hotel as it is blocked.

You can reserve your room with sea views during the reservation process, you can choose the Sea View room for a small supplement of €20/day.

All rooms are equipped with 2 beds of 1.35 cm. They are separated and it is possible to put them together.

We do not have room service.

Our kitchen is buffet style and you will always find food suitable for coeliacs. It is also possible to organise a set menu for the whole stay.

The timetables are as follows:

• Breakfast: 8-10:30h
• Lunch: 13-15h
• Dinner: 19:30-22h

Our beach is a public beach. We take care of keeping it clean of bottles and possible plastics but the cleaning of the beach is in charge of the Town Hall.

We do not have parasols.

We do have sunbeds available and they are free for both the swimming pool and the beach.

It is a free service and it is forbidden to reserve sun loungers. In the case of leaving it for more than 1 hour, even if your towel is occupied, the hotel maintenance staff will lea

We do not have towel rental. You must bring your own as it is not possible to use the towels of the rooms.

In the bathroom of the room you will find a hand-held hairdryer.

In all rooms there is a minibar that keeps the temperature of the products. It is always empty so that each guest can deposit their own products. If you wish to refill it with cafeteria items, an order is placed so that the waitress on duty can refill the minibar.

No, the city tax is 1,32€ per adult per night.

It includes dinner on the day of arrival and breakfast on the day of departure. Please note that drinks are not included during dinner.

Includes dinner on the day of arrival and breakfast + lunch on the day of departure. Please note that drinks are not included during dinner and lunch. If you want to change dinner for lunch you will have to inform the hotel at least 24 hours before arrival.

Yes, as long as you let reception know at least 24 hours in advance.