Frequently asked questions

It costs 12€ per day/vehicle.

1-hour spa access: 5€ per person.

Night spa for couples, with a bottle of cava: 15€ per hour.

Advance booking at the reception required. Check conditions.

The keys will be handed over from 15:00 hours, with the keys being handed over until 16:00 hours depending on the volume of departures that day.

Departure from the rooms is at 12:00h.

Yes, there is the possibility of leaving at 3:00 p.m., depending on availability. The cost is 30€ per room and the extra can be added during the booking process. On certain high season dates, late departure cannot be guaranteed.

From the opening until the end of the season there are programmed activities and shows for children and adults. Depending on participation, activities are extended or shortened, but there is always a timetable available for activities.

No, drinks are not included in the prices.

The prices shown include VAT. The tourist tax is not included and is €1.32 per person per night.

Pets are not allowed.

Children are allowed in the spa area. They must always be accompanied by an adult and may only use the heated pool. Access to the rest of the facilities is not permitted.

First child stays free all year round. The second child is also free, except from 01/07 to 03/09, when a 50% discount will be applied to the adult rate. Please note that the first two people in each room pay the adult rate. Children aged 13 and over are considered adults.

If you have chosen a flexible rate, it is possible to cancel or modify your booking up to 5 or 3 days before arrival without penalty. Non-refundable rates do not allow changes or cancellations. Please check the details in your reservation.

We have connecting rooms, as booking them requires payment for 2 rooms. You can check availability and prices at the email [email protected].

You can book a room with sea views during the reservation process. Choose the Sea View room for a small extra charge.

All rooms are equipped with 2 beds of 1.35 cm. They are separated and it is possible to put them together.

We do not have room service.

Our cuisine is buffet-style, and you will always find food suitable for coeliacs. For any other intolerance, please check with the hotel.

The timetables are as follows:

• Breakfast: 8-10:30h
• Lunch: 13-15h
• Dinner: 19:30-22h

Our beach is a public cove. We are responsible for keeping it free of bottles and possible plastics, but the City Council is responsible for cleaning it.

This is a free service. Reserving sunbeds is not allowed. If a sunbed is left unattended for more than one hour, even if it has a towel on it, hotel staff will make it available for another guest by removing the towel.

If we have towel rental. Price of aquiler per person and exchange €4. They cannot be used outside the hotel.

You will find a hairdryer in the bathroom of the room.

In all rooms there is a minibar that preserves the temperature of the products. It is always offered so that each client can dispose of their own products. In the case of using both cafeteria items, a command is made so that the guard jacket fills the minibar.

No, the tourist tax is not included and is €1.32 per adult per night.

It includes dinner on the arrival day and breakfast on the departure day. Drinks are not included during dinner. If you want to change dinner for lunch, you must inform the hotel at least 24 hours in advance.

It includes dinner on the arrival day, and breakfast and lunch on the departure day. Drinks are not included during dinner and lunch.

Yes, as long as you inform reception at least 24 hours in advance